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Exchange and return
adidas Headphones - Exchange and Return

30 days return

You can return the product within 30 days of your purchase if you are not happy. To get help on your return, please email us on support@adidasheadphones.com. You can also chat directly with us during the chat open hours which you find below.

Read more about our Return policy here

Our Customer Support Team sits in Canada, the live chat is available:

Pacific Standard Time (PST)
Monday - Friday 06:00 to 17.00 and Saturday and Sunday 09:00 to 17:00.

Central European Time (CET/GMT)
Monday - Friday 15:00 to 02.00 and Saturday and Sunday 18.00 to 02:00.

To find the Live Chat, click on the help icon in the top right corner of adidasheadphones.com.