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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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RPT-02 SOL - How to - Clean

Cleaning instructions

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Clean your headphones to keep them fresh and make them last longer. The headband and the ear cushions can be removed, and machine washed separately.

Washing the ear cushions
Remove the ear cushions by turning them slightly counterclockwise, and then gently pulling them from the headphones.
Note: To reattach the ear cushions, roll back the fabric, position the ear cushions on the headphones and turn it clockwise until it locks in place and make sure that the hole on the right ear cushions is aligned with the usb-c connector on the headphones.

Washing the headband
Carefully pull the inner fabric headband to remove it.
Note: To reattach the inner headband, simply align it and then snap it in place at the ends.

Washing the headphones
Unplug the any cable before cleaning the headphones.
Note: Make sure everything is completely dry before plugging in a usb charger.

Use a soft, slightly damp lint-free cloth and mild soap and avoid getting moist in any openings. Carefully clean sensitive areas such as speaker mesh and openings with a dry brush or cotton swab.
- Do not use any sharp objects.
- Do not use compressed air.
- Do not use cleaning detergents or wet wipes as they may contain strong chemicals, alcohol, or bleach that can affect the surface or performance.
Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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