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Orders are shipped from our warehouse in the Netherlands.
Warehouse opening hours: Monday through Friday, except holidays, from 6 a.m. to 7 p.m. CET

Orders placed within warehouse opening hours will be processed the same day. Once your package has been processed it is ready for shipment and you will receive a Shipping Confirmation Email confirming the number of days the shipping carrier needs to deliver your package.

Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number.

Orders to countries outside the EU are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect or pay any import duties that may be charged in designated country of delivery. Any additional import charges must be covered by you in order for your package to clear customs. Please contact your local customs office for more information if you are unsure if import duties may apply in your home country.
Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network securit
Read about our Terms of purchase policy here
COMMITMENT TO ACCESSIBILITY
adidas Headphones - Commitment to Accessibility

COMMITMENT TO ACCESSIBILITY

One of our core beliefs is that everyone in our community should have a place here, regardless of technology or ability. Because of that belief, we are committed to maintaining a digital experience that is accessible to all. To that end, we are making active efforts to ensure our digital channels substantially comply with the Web Content Accessibility Guidelines designed by the World Wide Web Consortium, the international standard-setter in digital accessibility. These efforts include:

• Regularly reviewing our web pages and digital channels for technical issues that could impede access;

• Maintaining multiple methods and channels of contact for users to report any technical issues they experience; and

• Addressing issues promptly whenever they are found or reported.

Accessibility is a crucial goal towards which we are actively striving at all times. Together, we are confident we can achieve it. If you encounter an issue accessing our digital channels, please let us know at accessibility@adidasheadphones.com or call us at +46 8-592 005 00 and we will try to help you in the best way we can.


Last updated on: 11/08/2021