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adidas Headphones - Contact Us

We're here to help. Don't hesitate to get in touch with us if you need assistance:


Customer Support

The Customer Support Team is happy to help and can be reached via email at or by submitting a request through the Help Center. Emails and requests are generally answered within 12 to 24 hours of being received. 

Our Customer Support Team sits in Canada, the live chat is available:

Pacific Standard Time (PST)
Monday - Friday 06:00 to 17.00 and Saturday and Sunday 09:00 to 17:00.

Central European Time (CET/GMT)
Monday - Friday 15:00 to 02.00 and Saturday and Sunday 18.00 to 02:00.

To find the Live Chat, click on the help icon in the top right corner of


Head Office

adidas headphones
Zound Industries International AB
Centralplan 15
111 20 Stockholm



For all press questions and enquires, please contact our press department Email: