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Customer Support

The Customer Support Team is happy to help and can be reached via email at or by submitting a request through the Help Center. Emails and requests are generally answered within 12 to 24 hours of being received. 

Live Chat is available Monday - Friday 06:00 to 17:00 PST and Saturday and Sunday 09:00 to 17:00 PST. To find Live Chat, click on the help icon in the top right corner of


Head Office

adidas headphones
Zound Industries USA Inc
260 W 39th Street, Ste 201 New York
New York US 10018

Org nr. 5371052


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