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Delivery Method
UPS SurePost - Ground Carbon Neutral
Cost
9.99 USD
Delivery Time
2 - 7 business days.
1-2 Business Day
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99 USD
Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Read about our Terms of purchase policy here
https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/FWD-01/Hero-FWD01.png?sw=1880&sh=1880&sm=fit
FWD-01 - How to - Use control buttons

Use control buttons

https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/FWD-01/control-buttons.png

Use the control buttons on the right side to control audio, start Bluetooth® pairing mode and turn your headphones on or off.

1. Middle button:

  • Press and hold middle button for 2 seconds to turn on or off.
  • ​​​​With your headphones turned off, press middle button for 4 seconds for Bluetooth pairing.
  • Short press to play or pause audio and to answer or end calls.
  • Double press to reject an incoming call.
  • Double or triple press for previous or next track.

2. Volume up
3. Volume down

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.