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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/ZNE-01-ANC/Hero-ZNE01ANC.png?sw=1880&sh=1880&sm=fit
Z.N.E. 01 ANC - How to - Find the perfect fit

Fit the eartips

https://www.adidasheadphones.com/on/demandware.static/-/Sites-zs-master-catalog/default/dwd235a0ec/images/adidas/headphones/ZNE-01-ANC/hi-res/night-grey/ZNE01ANC_NightGrey_thumb_slide_desktop_8.jpg

Take the time to find the eartips that best fit your ear. The eartips should fit snugly in your ear but still feel comfortable. It is not uncommon to use different sizes for left and right earbuds.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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