Close window
Select country and language
Country, shipping destinations and freight costs are determined by your country selection.
Netherlands / en
0
Your Cart
You have no items in your shopping cart.
Show summary & checkout

Discount

Shipping

€ 5.99

Shipping Discount

- € 0

Add discount code
No coupon code entered

Total Payment

€ 0

Free shipping from
1 business day
Delivery Method
DHL Economy
Cost
€5.99
Delivery Time
2 - 7 business days.
1 business day
Free Shipping From
€99
Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Safe payments
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network securit
Read about our Terms of purchase policy here
https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/ZNE-01-ANC/Hero-ZNE01ANC.png?sw=1880&sh=1880&sm=fit
Z.N.E. 01 ANC - Fixes - LED blinking red

The LED on the case starts blinking red

If the case is blinking red and your earbuds do not charge means that the case does not have enough battery charge to both charge the earbuds and the internal battery.

- Remove the earbuds from the charging case.
- Charge the case, without the earbuds inside, until the LED changes from steady red to orange.
- Place the earbuds back in the case, close the lid, and continue to charge both the case and earbuds until the case  LED is steady green.
Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

Do you still need help?
Contact our
customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.