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Return policy
Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/RPT-02-SOL/Hero-RPT02SOL.png?sw=1880&sh=1880&sm=fit
RPT-02 SOL - Fixes - Reset

Resetting the headphones

If your headphones are behaving erratically, non-responsive or you want to remove all user settings, perform a factory reset.
- Press and hold both the action button, and the control jog for 10 seconds until the led turns purple.
- Remove adidas RPT-02 sol from your sound devices bluetooth list before pairing again

This will delete all user settings and the headphones will need to be set up again
Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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