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Of course you can return your adidas Headphones product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/FWD-02/Hero-FWD02.png?sw=1880&sh=1880&sm=fit
FWD-02 SPORT - Fixes - Pairing

Troubleshooting for pairing

https://www.adidasheadphones.com/dw/image/v2/BCQL_PRD/on/demandware.static/-/Library-Sites-SharedLibrary-Adidas/default/dwe40cee39/customer-service/headphones/FWD-02/fixes-pairing.png

Start with reseting your earbuds and remove the earbuds from your device.
1. Place the earbuds in the case and keep the lid open.
2. Press and hold the bluetooth button for 10 seconds until the LEDs flash 3 times.
3. Remove adidas FWD-02 SPORT from your sound devices bluetooth list.

Now do a new pairing with your device
1. Place the earbuds in the case and keep the lid open.
2. Press and hold the bluetooth button in the case until the LEDs turn to a slow blue pulse.
3. Select adidas FWD-02 SPORT from your sound devices bluetooth list.

Also, we recommend you set up your adidas headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

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