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adidas Headphones - Contact Us


Don't hesitate to reach out if you need help with our products, orders or returns. We prefer that you contact us via this form, but you can also find most asked questions, manuals and help in our Help Center. You can also chat with us live during below open hours.

We do our very best to help you as fast as possible and we normally reply to all questions and emails the same day, but under weekends and holidays our reply could take up to 24h.

Our Customer Support Team sits in Canada, the live chat is available:

Pacific Standard Time (PST)
Monday - Friday 06:00 to 17.00 and Saturday and Sunday 09:00 to 17:00.

Central European Time (CET/GMT)
Monday - Friday 15:00 to 02.00 and Saturday and Sunday 18.00 to 02:00.

To find the Live Chat, click on the help icon in the top right corner of


For press related questions, please contact our press department at