Adidas Headphones repair service only exists if you submit your product as part of a warranty claim.

If you submit a valid claim under warranty, Adidas Headphones will, at its option, repair your product using new and/or previously used parts that are equivalent to new in performance and reliability.

Alternatively, if a repair is not possible, we will replace your product with a product that is at least a functioning equivalent to the product and is formed from new and/or previously used parts that are equivalent in performance and reliability.

Adidas Headphones can also refund your purchase price in exchange for the return of your product as part of a warranty claim.

If you need any more information about repairing a broken product, simply contact our customer support team. They will provide guidance and assist you throughout the process.